At Esboo, we are committed to delivering your orders
promptly and securely. Please read our shipping and delivery policy to
understand how we handle the shipment of your purchases.

Shipping Zones

We currently ship to customers within the United Kingdom and
offer international shipping to select countries. To check if we deliver to
your location, please refer to our shipping options during the checkout
process.

Shipping Methods and Timelines

We offer the following shipping methods:

Standard Shipping: Orders shipped via standard shipping
typically arrive within 3 to 5 business days after processing. Please note that
processing times may vary depending on the product.

Express Shipping: If you need your items more quickly, you
can choose our express shipping option during checkout. Orders shipped via
express shipping usually arrive within 2 business days after processing.

International Shipping: For international orders, shipping
times vary depending on the destination and shipping method selected during
checkout. Please refer to the estimated delivery times provided during the
order process.

Processing Times

Orders are typically processed within 3 to 5 business days
from the date of purchase. Some customized or made-to-order items may require
additional processing time, and we will notify you of any delays.

Order Tracking

Once your order has been processed and shipped, you will
receive a shipping confirmation email with a tracking number. You can use this
tracking number to monitor the progress of your shipment.

Shipping Costs

Shipping costs are calculated based on the weight,
dimensions, and destination of your order. You can view the shipping fees
during the checkout process before finalizing your purchase.

Delivery Address

Please ensure that your shipping address is accurate and
complete. We are not responsible for orders delivered to incorrect or
incomplete addresses provided by the customer.

Delivery Attempts

Our shipping partners will make multiple attempts to deliver
your order. If you are unavailable during these attempts, they may leave a
delivery notification with instructions for rescheduling or pickup.

Lost or Damaged Shipments

In the rare event that your order is lost or arrives
damaged, please contact our customer support team immediately at infoo@esboo.co.uk.
We will work to resolve the issue promptly.

Customs and Duties (International Orders)

For international orders, please note that you may be
responsible for customs duties, taxes, or fees imposed by your country's
customs authorities. These charges are not included in the purchase price and
are the responsibility of the recipient.

Questions and Support

If you have any questions or require assistance with your
order, please don't hesitate to contact our customer support team at infoo@esboo.co.uk.
We are here to assist you.

Changes to This Policy

We reserve the right to update or modify our shipping and
delivery policy at any time. Any changes will be posted on our website.